Reading Time: 6 minutes, 50 secs

Webforms Vtiger6

Your website visitors are no strangers anymore. Instead, they will be Lead records in your simply CRM. Generate webform and copy it to your website; As a result, your user’s information will be captured as leads in Simply CRM. You can create a new form or enable a existing form in your website to capture Leads into the system. This might interest your sales and marketing team members as it plays an important role in lead generation.

Creating Webforms

A website with a webform is said to be easiest way to implement lead capturing strategy. To create one for yourself, you’ll need to fill in few fields — fields that are displayed in the webform and fields that are hidden intentionally.

Follow few simple steps to create a Webform

  1. Click gear icon Setting.png icon in the top right
  2. Click CRM Settings
  3. Click ‘Other Settings’ drop-down in the left
  4. Click Webforms. You can click on PinIcon.png pin icon next to it to add a shortcut to your settings home page
  5. Click Add Record button

You’ll be navigated to Creating new webform view. You’ll find fields in two different blocks in this view. The fields in ‘Webform Information’ block are listed below.

a. Webform Name : Provide an unique Webform name. This is just for your reference.
b. Return URL : Provide a URL to which your users should be navigated after successfully submitting details.
c. Status : Click on checkbox to make the webform active. You can disable the check-box if you decide not to use the webform.
d. Description : To provide more details about webform. This is just for your reference.
e. Module : Select the module in which a record should be created. Simply can use webforms to create leads, contacts, organizations, opportunities, tickets, or vendors
f. Assigned to : Select an user or a group to whom records should be assigned.
g. Captcha : Enabling captcha will prevent your webpage from bots that may generate unnecessary Leads due to some automated script. It is highly recommended to enable this.

The fields you’d select in ‘Lead Field Information’ block will be displayed on your webform when you integrate it in your website, unless you’ve removed the code from the HTML file. You can select fields — to be displayed on your webform — by clicking on text space provided next to Add Fields field.

Mandatory fields are automatically selected.


Round Robin Assignment : This option allows you to assign the newly generated leads from the webform to different users in your CRM. You can select the users on the right side in the Users list. After the last user has been assigned, the next lead generated is assigned back to the first person on the user list and the process continues.


Add Fields : Add all the fields in the order you wish to have in your webform from the options provided. After adding you can again reorder the fields within the Add fields input box by dragging and dropping them. After the rearrangement, make sure you click the Save fields order button to save the sequence.

a. Mandatory : Enable the checkbox to make corresponding field mandatory for the users to fill in.
b. Hidden : These fields are generally used in tandem with Override Value. It’s purpose is to have a fixed value for a field when a record is created from the webform.
For example, if you want to know which Lead came from which source, you need to select the Lead source field part of webform ,but make it hidden and select an override value. Now when user submits the form, he can not see the Lead source field (as it is hidden) and when it creates a Lead it will show the Lead source as that value which was selected as override.
c. Field Name : Fields selected in Add Fields field are displayed in this column.
d. Override Value : The value you would provide here will override the value entered by users.
e. Webforms Reference Field : This will come handy while mapping with other CMS like WordPress. The field name must match the Webform Reference Field.

If you would like to map existing forms with simply, the field names in your existing forms should be changed according to the Webforms Reference Field name. The values will be found in detail view of your webform record in simply CRM.

For instance, First Name will be termed as firstname in Webforms reference Field.

6. Now click Save to update changes. After save, two fields are automatically updated in the list view.

1. Public Id : The value in this field is used to establish connection between the existing form and simply forms
2. Post URL : The value in this field specifies the location of the module where information should be submitted

Generating ready-to-use HTML content

After successfully creating a webform, you will be navigated to the detail view of Webform. Click on Show Form button and copy the HTML content to your website.


Done! Your website visitors are now gonna be Lead records in simply CRM.

Integrating Existing Webforms

You might be getting your work done with different webforms on your website already. To integrate your existing webforms with simply, you’ll need to establish a relationship between your existing forms and simply. This is where Public Id and Post URL will come in handy. They are automatically generated after you would successfully create a webform in simply. You can find them in detail view of your webform record

Public Id

Builds the relationship between the existing form and simply

<input type="hidden" name="publicid" value="Paste Your Public Id Here"></input>

Post URL

Specifies the location of the module where information should be submitted

<form name="Place Your Webform Name Here" action="Paste Your Post URL Here" method="post" accept-charset="utf-8">

Modifying field names in your existing Webform

Your existing form might have different field names. The names should be changed according to the Webforms Reference Field name. The values will be found in detail view of your webform record in simply CRM.

For instance, First Name will be termed as firstname in Webforms reference Field.

Integrating WordPress Forms

This feature enables you to integrate WordPress forms with simply to get leads right away into your simply CRM account.

Step 1: Mapping the fields

The process of mapping fields is made simple and straightforward. You’ll need to map fields according to webforms reference fields as shown in the picture below.

Follow few simple steps to map fields

  1. Install cforms in your wordpress account.
  2. Create a form, Add fields and set them according to simply CRM Webform Reference Fields.
  3. Include Public Id along with the fields.

For instance, If I have fields like First Name, Mobile, Last Name, Organization and Email in my wordpress form. The Webforms reference fields will be firstname, phone, lastname, company and email respectively.


Step 2: Provide Post URL

Under the Core Form Admin / Email Options, enable the following check-boxes

  1. Use custom input field NAMES & ID’s.
  2. Send form data to an alternative page, and paste your Post URL in the text field provided.
  3. Click Save and Update form Settings.

Public Id and Post URL will be found in the detail view of your webform record in simply CRM.

Heads Up!

  1. Publicid should be hidden while creating a cform.
  2. Webform reference field should be copied from simply webform to cforms.
  3. The Webform reference field for Public Id field should be publicid.
  4. The general syntax during the field mapping is

Your_Desired_Field_Name[id:paste your webforms reference field name]

How it works

After setting the things up, you have to create a post to see the wordpress webform. You can embed the webform in your website and capture the Leads into simply CRM, automatically.

  1. Click Posts > Add New( This can be found on your wordpress side bar)
  2. Click cforms Icon
  3. Select your form and click insert.
  4. Click on Publish

If you would click on view post, you should be able to see your form. Your website visitors are no strangers anymore. They will be your Lead records instead.

Need more help with Simply CRM?

Explore help topics- Search now

Reach our awesome support – Email us on